Element as a Service

Secure and Powerful Communication with Element-as-a-Service by Adfinis

Experience a new standard of end-to-end encrypted, decentralized collaboration—powered by Matrix and delivered on the WX-One Cloud.

Unlock True Digital Sovereignty with Element as a Service

Adfinis has enhanced its portfolio by expanding with Element-as-a-Service, a highly secure and powerful Software-as-a-Service (SaaS) solution for decentralized communication. Built on the Matrix protocol developed by Element and hosted on the WX-One Cloud, this solution ensures robust data protection, digital sovereignty, and unrivaled scalability.

Whether you’re a private enterprise or a public institution, Element-as-a-Service offers a trustworthy communication infrastructure that meets the highest security demands. Our track record in Open Source, security-driven solutions makes us the perfect partner to help you leverage the full potential of Element’s technology.

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"Element-as-a-Service offers our customers maximum flexibility and security without the overhead of running or maintaining the infrastructure themselves”

– Sascha Zimmer, Field CTO at Adfinis

Why you’ll need us

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Reliable & Resilient Infrastructure

With a focus on uptime and security, Adfinis delivers a high-performance infrastructure designed for high availability. Our proactive monitoring, failover mechanisms, and disaster recovery strategies ensure uninterrupted service and maximum reliability.

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Scalability & Performance

Adfinis delivers solutions that grow with your business, ensuring seamless scalability, high availability, and optimized performance. With efficient resource management and proactive monitoring, we provide a cost-effective, reliable, and future-proof infrastructure.

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Expert Support & Service

Adfinis offers dedicated, responsive support from deployment to ongoing maintenance. Our experts ensure seamless operation, quick issue resolution, and continuous optimisation, keeping your infrastructure secure, efficient, and future-ready.

Ready to elevate your secure communications with Element-as-a-Service? Unlock the full potential of this open-source, decentralized collaboration platform.

Services we offer

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Assessment

Evaluate current communication tools and infrastructure to identify gaps in security, compliance, functionality, and data privacy; gather user feedback on usability and desired features.

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Implementation

Develop a detailed deployment plan, customize Element's open-source framework to meet organizational requirements, and configure user accounts and permissions for seamless collaboration.

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Migration

Migrate chat history, contacts, and settings from legacy systems (e.g., Slack, Microsoft Teams, WhatsApp) to Element. Implement a phased migration to minimize downtime and prevent disruptions. Ensure all data is securely transferred, encrypted, and accessible in the new environment.

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Integration

Connect Element with CRM, ticketing systems (e.g., JIRA, ServiceNow), and cloud storage platforms (e.g., Nextcloud, Google Drive). Utilize Element's APIs and webhooks to automate workflows and notifications. Implement Matrix protocol support to enable secure, decentralized cross-platform communication.

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Optimization

Tune server configurations, load balancing, and caching to enhance performance; monitor user engagement to refine workflows; and assess hosting options to balance costs and control.

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Security and Compliance

Implement end-to-end encryption to secure all communications; establish role-based access controls and conduct regular security audits; ensure adherence to regulations such as GDPR, HIPAA, and ISO 27001.

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Training

Provide comprehensive guides, videos, and workshops for user onboarding; train IT teams on server management and security; and offer ongoing support through FAQs, helpdesk assistance, and refresher sessions.

 

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Managed Services

Implement continuous infrastructure monitoring to ensure high availability and rapid issue resolution; utilize automated patch management to keep systems secure and up-to-date; and develop strategies to scale communication infrastructure in line with organizational growth and evolving needs.

Get In Touch

Contact us today to learn how Element-as-a-Service by Adfinis can transform your messaging environment.